Shipping policy

Shipping Policy

We strive to process and ship all orders as quickly as possible.

Order Processing

Orders are processed and handed off to the shipping carrier within 24 to 48 hours, depending on order volume.

Orders are processed Monday through Friday.

Saturdays and Sundays are not considered business days.

Delivery Times

Delivery times depend entirely on the shipping carrier selected at the time of purchase.

Once the package is handed over to the shipping carrier, the carrier assumes responsibility for handling, transport, and delivery.

The store is not responsible for delays, losses, or inconveniences caused by the shipping carrier. Transit and delivery times are the sole responsibility of the shipping carrier.

Shipping Responsibility

After the order is handed over to the shipping carrier and the tracking number is generated, the shipping carrier is responsible for handling, transport, and delivery of the package.

 Incorrect Addresses and Returned Packages

It is the customer's responsibility to ensure that the shipping address is correctly written and complete when placing their order.

The store is not responsible for packages that cannot be delivered due to errors in the address provided by the customer.

If a package is returned to our facilities due to an incorrect, incomplete, or invalid address, the customer will have the following options:

1. Order Resend

We can resend the package once it is received at our store. The customer will be responsible for the shipping cost again.

2. Order Refund

The customer may request a refund. However, a deduction will be made for shipping and handling costs already incurred.

Response Timeframe:

The customer must notify us of their decision within 48 hours of the package's delivery confirmation to our facilities.

If we do not receive a response within this period, the store will automatically process the refund, applying the corresponding deduction.